{"id":24171,"date":"2020-10-20T09:53:46","date_gmt":"2020-10-20T07:53:46","guid":{"rendered":"https:\/\/lifeed.io\/?p=24171"},"modified":"2022-07-19T14:22:38","modified_gmt":"2022-07-19T12:22:38","slug":"creating-culture-care","status":"publish","type":"post","link":"https:\/\/lifeed.io\/en\/creating-culture-care\/","title":{"rendered":"Creating a caring culture"},"content":{"rendered":"\n

The pandemic has revealed the importance of empathy. It’s a key emotional intelligence skill that\u2019s vital for leaders to get right. Essentially, it\u2019s the ability to read and understand others\u2019 emotions, needs and thoughts. It\u2019s the soft skill that allows us to walk alongside people. What’s more, it allows us to connect  and empower them to be the best version of themselves they can be. The kickback is that it also makes us happier and more effective<\/a> at work too.<\/span><\/p>\n\n\n\n

Is empathy commonplace?<\/strong><\/span><\/h4>\n\n\n\n

But how often are companies using it with their staff? It seems that perceptions vary, depending on where you stand. In their 2020 State of Empathy report, Business Solver<\/a> noted that 91% of CEOs believe that a key company value is empathy, compared to 48% of their employees. What\u2019s more, a staggering 92% of employees believe companies should be doing more to support workers\u2019 overall wellbeing and needs.<\/span><\/p>\n\n\n\n

The good news is, we can learn and hone empathy through daily practice.<\/span><\/p>\n\n\n\n

How can we build a caring culture?<\/strong><\/span><\/h4>\n\n\n\n

It may sound simple, but it means being intentional about making care a core company value. The concept can encompass a range of different aspects. Think leaders caring about employees and employees caring for each other. It could also mean customers and employees alike caring about the company\u2019s purpose.<\/span><\/p>\n\n\n\n

With 88% of employees believing this strong company culture is key to its success<\/a>, it\u2019s crucial for compassion to be woven into the fabric of everyday life at the company. We\u2019ve pulled together 4 ways you can start building a caring culture right now:<\/span><\/p>\n\n\n\n

1. Share your vision<\/strong><\/span><\/h4>\n\n\n\n

It\u2019s particularly important to continue to communicate both the corporate vision and focus on wellbeing. Especially while teams are working remotely. We conducted a Lifeed user survey earlier this year, where 1 in 2 people told us they were living in uncertainty. This has heightened their stress levels and taken its toll on their mental wellbeing (Lifeed, 2020). When you communicate the corporate vision and upcoming goals, you give them something tangible to walk towards. They\u2019ll be doing so with the support of their team, too. By keeping everyone aligned, you\u2019ll begin to nurture their engagement and the company. Gallup research suggests that engaged employees are twice as likely to adapt to change<\/a>, which is crucial in the current climate.<\/span><\/p>\n\n\n\n

2. Listen to your people<\/strong><\/span><\/h4>\n\n\n\n

When our to-do lists are so long and we\u2019re focused on KPIs, it’s challenging to carve out time to truly check in with our teams. But it\u2019s those conversations that really make the difference when it comes to building trust. In fact, 68% of people feel that their manager should be a good listener. It’s just one of the factors of a caring culture (Lifeed 2020). It\u2019s a chance for employees to voice their concerns and needs, acknowledging and addressing them more quickly. Salesforce research shows that employees who feel their voice is heard are 4.6 times more likely to feel empowered to perform their best work.<\/a> What\u2019s more, companies that focus on gender and ethic diversity consistently outperform their competitors. They draw in a wider range of perspectives when making business decisions and formulating strategy. When we make space to really listen to people\u2019s needs and concerns, everybody benefits from it.<\/span><\/p>\n\n\n\n

3. Empower and engage<\/strong><\/span><\/h4>\n\n\n\n

Empathy + action = caring culture. So much so, that 94% of employees believe that putting empathy into practice is an important way for businesses to advance employee retention<\/a>. Once you\u2019ve listened to your team, it\u2019s important to give them the tools they need to excel in their roles. This will move them into action when helping the company and surrounding communities. This could include professional development opportunities, welfare packages or using Lifeed to show them the power of transilience<\/a>, reducing their mental load and lowering stress levels for 90% of the corporate population (Lifeed, 2020). This has a direct impact on the bottom line too, as research shows 57% of workers are more loyal, productive and take less time off when employers support their mental wellbeing<\/a>.<\/span><\/p>\n\n\n\n

4. Build a community<\/strong><\/span><\/h4>\n\n\n\n

Community builds a sense of belonging. It can motivate members to share their experiences and ideas, as well as helping them to feel part of something bigger. Our research shows that Lifeed users interact with these themes with their managers and community hub. When they do so, 56% feel that they are no longer alone in managing complexity and 90% feel their engagement levels have risen as a result (Lifeed, 2020). Once they grasp this concept, they will start to identify other communities that they interact with through their diverse dimensions in life, whether it\u2019s family members, social groups or people going through a similar life phase to themselves. They\u2019ll begin to recognize and value their different dimensions, generate new ideas and feel stronger, helping them to excel across the board<\/a>.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

92% of employees believe companies should be doing more to support their mental wellbeing. So how can we make care central to business culture?<\/p>\n","protected":false},"author":15,"featured_media":24196,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[258],"tags":[],"class_list":["post-24171","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-life-based-learning"],"acf":[],"yoast_head":"\nCreating a culture of care with empathy | Lifeed blog<\/title>\n<meta name=\"description\" content=\"92% of employees believe companies should be doing more to support their mental wellbeing. 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